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    Ouch! That Stereotype Hurts

    Ouch! That Stereotype Hurts Online Learning Experience is a 30-minute individual, self-paced, guided eLearning program. Based on the ground-breaking Ouch! That Stereotype Hurts video, this powerful program enables learners to explore communication skills for promoting inclusion and respect in the workplace.

    What does Ouch! do?

    In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don’t speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.

    Why is Ouch! important?

    Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don’t know how. So, we say nothing.

    Ouch! eLearning Objectives:

    • Experience the impact of stereotypes and biased statements, even when causally said
    • Identify the most common reasons people sit silent in the face of bias and stereotypes
    • Enhance skills for speaking up against stereotypes and demeaning comments without blame or shame

    Key Concepts:

    • Diversity
    • Bias
    • Inclusion
    • Silent Collusion
    • Stereotypes
    • Ally Behavior

    Skill-Building:

    Six Ways to Speak Up on Behalf of Respect

    Ouch! Online Learning Experience includes:

    • Online host who guides you through the concepts and activities
    • 12-minute Ouch! Video
    • 5-minute video-based Speaking Up Activity [skills reinforcement]
    • Downloadable Participant Workbook [PDF]
    • Learning Administrator’s Guide with recommendations for connecting Ouch! Online Learning Experience with your other diversity & inclusion efforts and training
  • Testimonial

    “Thank you for making a difference for all of us. Ouch! is brilliant. Keep going because you’ve touched a lot of lives.”
    Instructor, Technical College
    November 2011

  • Biographies for producers of Ouch!

    Leslie Aguilar
    Leslie Aguilar is the author of the groundbreaking Ouch! That Stereotype Hurts book, video-based training program and Online Learning Experience as well as Ouch! Your Silence Hurts video and training. She is recognized as a thought-provoking speaker, facilitator, and curriculum developer in the areas of Diversity & Inclusion and Cultural Competence. Leslie authored three instruments: Diversity Competencies Assessment™, Diversity Leadership 360˚™, and DiversiScan™. She served on the national Workplace Diversity Special Expertise Panel – Society for Human Resource Management, 2005 – 2008. Prior to establishing her own firm in 1992, Leslie was part of The Disney Company for 15 years, including HR and Training and Development for Disneyland Paris, and Curriculum Design and Quality Assurance for the Disney University. She has instructed ESOL courses in the workplace (English for Speakers of Other Languages) and served as student advisor for an international school. Leslie was educated in foreign languages in Mexico, Spain, France, Switzerland, and the U.S., and was a Rotary International Scholar.

    Joel Lesko

    
Joel Lesko is an award-winning writer-director-producer who has worked with Al Gore, Deepak Chopra, Ram Dass, Joe Namath and other authors, athletes and influential thinkers. His work has appeared on PBS, the major networks and cable. He has traveled the world to produce shows on a wide range of topics from music to medicine, politics to poetry.  Award-winning programs have included:  Ayur Veda: The Science of Life, Poets Against the War, Chicken Soup for the Soul, and On Creating Health with Deepak Chopra. Joel’s work has received over a dozen film industry awards including nine Telly Awards, two Summit Awards, one Aurora, three Videographer Awards and the Iowa Film Award for Best Editing. Prior to his career in film and video, Joel implemented stress management yoga and meditation programs for companies in Europe, Asia and the U.S.

    Dr. Steven Yacovelli
    Steve is a creative, energetic performance consultant with twenty years of experience in training and development, twelve years experience in e-learning management, an M.A. in education policy & leadership development, and an Ed.D. in instructional technology & distance education.
    Steve’s competencies include eLearning development and management, leadership development, educational strategy development, executive coaching, facilitation, team building, change management, and corporate communications. He is the author of Overcoming “Poopy” eLearning: How to Create Engaging On-Line Learning That People Will Actually Want to Take (2012).

  • Features

    Highly interactive with varied methodology. Includes:
    • Host who narrates and guides learners through the full program, covering the same learning points a classroom facilitator would cover
    • Key concepts quiz
    • Full Ouch! That Stereotype Hurts video
    • Reflection Questions
    • Speaking Up Skill Building activity
    • Final Check-out
  • Key Points

    • Be aware of stereotypes. They are oversimplified images and statements applied to a whole group of people, without regard for the individual.
    • Bias is a predisposition to see certain things, events or people in a positive or negative way.
    • Stereotypes touch every person – we may be the sender … or the receiver of stereotypical statements. We may be the bystander who witnesses stereotyping.
    • We either speak up or stay silent in the face of stereotypes and other biased statements. When we remain silent in the face of stereotypes and other disrespectful comments, others interpret this as agreement or support. This is called silent collusion – to go along with through silence.
    • There ARE ways to speak up without blaming or shaming the other person. The key is to assume the other person is a decent human being and has good intent. This takes the blame out of your voice.
    • Anyone can speak up in the face of demeaning or stereotypical comments. You don’t have to be the boss. A simple phrase or question on your part can make a difference.