Workplace harassment is a confusing issue. During this program we’ll help clear up that confusion by providing information on how to recognize and prevent blatant and subtle disrespectful and harassing behaviors and for creating a respectful workplace:

• Definitions of terminology.
• Examples of unacceptable behavior.
• Methods for recognizing disrespectful and harassing behaviors.
• Techniques for identifying okay behavior.
• A legal overview of harassment (in participant manual).

This training program will show you how to personally resolve subtle sexual harassment and other types of harassment and disrespectful situations by providing you with:

• An understanding of the impact of harassment on the recipient, harasser and coworkers.
• Recognition of reasons for why people don’t assist others in stopping disrespectful behavior.
• Techniques for assisting a coworker in stopping unwelcome behavior.
• Methods for personally stopping unwelcome behavior.

During this training program you will learn practical skills on how to:

• Initially intervene when you see subtle harassment occurring when there is no complaint.
• Talk with employees who directly or as a third party received subtle harassment.
• Avoid mistakes when intervening.
• Plan an intervention meeting and meet in private with a defensive and hostile harasser.

During this training program you will learn:

• How to respond initially to an alleged recipient's complaint.
• Specific questions to ask during the interview.
• How to respond to the alleged recipient’s concerns.
• How to effectively close the interview.
• How to assist resource people during the alleged harasser’s interview.
• About how to apply the organization’s complaint procedures.

During this program you will learn how to:

• Respond initially and appropriately to a retaliation complaint.
• Team with human resources to interview the complainant and (alleged) harasser.
• Facilitate a meeting between the complainant and (alleged) harasser.
• Facilitate a meeting with the coworkers of the (alleged) recipient and (alleged) harasser.

During this program you will learn:

1. Additional techniques for setting up and facilitating the:
   • Workplace Behavior Assessment.
   • Discussions about the impact of harassment on:
     • Alleged Recipient.
     • Alleged Harasser.
     • Coworkers.
     • Management.
     • Summary.
2. Two large group activities:
   • Selecting a Spokesperson.
   • Personal Habits Training Activity.
3. Techniques for dealing effectively with hostile participants:
   • What To Do.
   • What Not To Do.
   • A Listening Test.
4. Guidelines for creating a professional learning environment and techniques for the effective use of audio-visual equipment.
5. An objective method for identifying subtle sexual harassment when no one has complained. (It can be used by a trainer as an additional method for recognizing okay behavior during Module I (All Employees) How to Recognize and Prevent Harassment Situations.
6. How to stop subtle harassment that you observe:
   • Skill-building activities.
   • Handout.